Shipping policy

Effective Date: 01/01/25

At BryLamar, we are committed to providing fast and reliable shipping for all orders. Please read our shipping policy carefully to understand our processing times, shipping options, and responsibilities.

Processing & Shipping Times

In-Stock Items (Ready to Ship)

• Orders are packed and shipped within 5–7 business days (Monday–Friday, excluding holidays).

• Once shipped, you will receive a tracking number via email.

Pre-Order Items

• Pre-orders require up to 10 weeks of processing time, as each item is crafted exclusively for you.

• The estimated shipping timeframe is listed on the “Shipping” tab of each product page.

• Customers will receive production updates via email.

Estimated Delivery Times

U.S. Orders

• Standard Shipping: 5–7 business days after shipment.

• Express Shipping: 2–3 business days after shipment.

International Orders

• Standard International Shipping: 7–14 business days (varies by destination).

• Customers are responsible for any duties, taxes, or customs fees required by their country.

Order Tracking

• A tracking number will be sent to your email once your order has shipped.

• Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

• BryLamar is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.

• We strongly recommend adding package protection at checkout for added security.

• If your package is marked as delivered but has not been received, please contact your local carrier first for assistance.

Shipping Address & Order Changes

• Orders cannot be modified or canceled after purchase unless requested before shipment.

• For address changes, email us immediately at contact@brylamar.com.

If you have any questions about our shipping policy, feel free to reach out to our team at contact@brylamar.com. We’re happy to help!